Frequently Asked Questions

Account Management

How do I register for a tipping competition?

In order to successfully register for the competition you must complete all required fields on the registration form before the closing date for tips of the first round of the competition.

Once you have submitted the registration form an email will be sent to you to confirm your account details. Please check your email approximately 5 minutes after registration and click on the activation link included in the email. If you do not receive the activation email please check your spam folder. If you do not receive the email please email support with your email address and we will activate it for you.

I can't see the registration button for a sport?

Once signed in, click 'Switch Code' in the top bar, and click 'Join Another...'. If the registration button is not showing then registrations are not open for this sport.

I can't remember my password, what do I do?

To retrieve your password simply visit the sports tipping login page and click the link underneath the login form that reads "Click here if you have forgotten your password". Enter the email address you used to register for tipping and click "Reset My Password". A new password will be emailed to the address entered and you can return to the login page using these credentials.

How do I update the email address I use for this competition?

Please send an email to tipping@policebank.com.au with your old and new email addresses and we will change the email address for you.

The season is part way through, how do I join?

Tipping registration is closed 3 weeks into the code's competition.

Tipping

What is a margin game?

A margin game is one where you must enter your estimate on the score difference between two teams in a given match. This helps to distinguish tippers who have the same score at the end of a round or competition. In this case the person with the closest margin is ranked above other tippers. Be aware that we also consider the match result and who you tipped to win when calculating the margin, for example if you tipped Team A to win by 10 and Team B won by 20 then your margin score would be 30 (not 10!).

When can tips be entered or edited?

Tips can be entered or edited up until 5 minutes before the first game of the round starts. The closing time for each round will be indicated above the tipping table.

Why can't I see the teams I tipped?

Up until the round closes you will see the teams you have tipped with a selected radio button next to each selected team, this allows you to modify your tips. Once the round closes you will no longer be able to change your tips or margin (elements will be greyed out). Once results are in you will see the result of your tipping for each match in the far right column (Correct, Incorrect or Draw).

What happens if I don't get my tips in on time?

You will receive points as if you chose all away teams and zero for any margin game.

This is called autotipping.

How do I tip for more than one sport or competition?

Once signed in, click 'Switch Code' in the top bar, and select the code you wish to enter your tips, or if you haven't joined a code, click 'Switch Code' in the top bar, and click 'Join Another...'

I tipped but was given default tips, what happened?

You must enter valid tips and margin for all games before the closure of the round as described above, otherwise you will be assigned the automatic tips for the week. Most commonly this occurs when the "Save Tips" but